AVAILABLE FOR THE NEXT CHALLENGE

Building resilient
infrastructure
at global scale.

IT infrastructure engineer and hands-on technology leader with 15+ years turning complex systems into accessible, secure, reliable business platforms.

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Michael Cooper
BASED INDuluth, Georgia
NETWORKSSYSTEMSSECURITY
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I keep the systems supporting the business moving.

IT Infrastructure Engineer with over fifteen years of experience designing, operating, and supporting reliable enterprise environments. Strong expertise in DDI services including DNS, DHCP, and IP address management, hyperconverged infrastructure, and Windows Server platforms supporting business-critical operations.

Hands-on engineer with a strong sense of ownership and proven ability to build resilient systems, troubleshoot complex infrastructure issues, and improve reliability through automation, monitoring, secure operations, and tested disaster recovery.

15+YEARS IN IT
500+GLOBAL USERS
99.9%NETWORK UPTIME
$2M+ANNUAL IT BUDGET

Not just keeping
the lights on.

Creating durable systems, stronger security, and meaningful business outcomes.

01

MODERNIZE

40+ virtual servers upgraded across four Windows generations.

60%PERFORMANCE GAIN
02

SECURE

Enterprise email security protecting more than 500 mailboxes.

95%SPAM REDUCTION
03

AUTOMATE

A deployment workflow rebuilt with SCCM, Clonezilla, and PowerShell.

87%TIME SAVED
04

RECOVER

Backup architecture engineered for rapid, tested restoration.

2 HRTARGET RTO

Where I’ve
made an impact.

A complete career history spanning enterprise infrastructure leadership, consulting, managed services, and technical support.

01
2016 — NOW

DEUTZ Corporation

Network Administrator · Infrastructure Lead

Lead enterprise infrastructure for 500+ users across the US, Germany, England, and Australia—owning a $2M+ annual IT budget, modernization programs, vendors, and business-critical operations.

  • Architected an enterprise-wide modernization program migrating 40+ virtual servers from Windows Server 2003/2008 to 2016/2019/2022, improving performance by 60%, reducing security vulnerabilities by 70%, and achieving regulatory compliance.
  • Manage global network infrastructure delivering 99.9% uptime across four international locations, proactively monitoring FortiGate firewalls, Cisco enterprise switches, and international WAN/VPN connections.
  • Led greenfield deployments for eight remote power-generation facilities, implementing FortiGate firewalls, Cisco switching, wireless networks, and secure site-to-site VPN tunnels within three-week timelines.
  • Secured executive approval and managed a $500K Proofpoint Email Security implementation, presenting ROI analysis to the C-suite, reducing spam by 95%, eliminating phishing threats, and protecting 500+ mailboxes.
  • Designed high-availability SCALE virtual-server clusters with N+1 redundancy and automated failover, ensuring zero downtime for ERP and manufacturing systems supporting $200M in annual revenue.
  • Developed an SCCM-based imaging solution with Clonezilla integration, reducing endpoint deployment time by 87% from eight hours to under one hour and improving IT efficiency by 40%.
  • Administered the global Microsoft 365 tenant for the DEUTZ AG parent company, managing licensing, Exchange Online, SharePoint governance, and Teams deployment for 1,000+ users while supporting GDPR compliance.
  • Directed an enterprise email migration from IBM Lotus Notes to Exchange Server, coordinating international stakeholders to move 500+ mailboxes with zero data loss through a phased cutover.
  • Engineered a comprehensive Group Policy framework for security policies, network drives, and software deployment across 300+ domain computers, achieving full alignment with corporate IT standards.
  • Implemented Pulse Secure VPN with multi-factor authentication for 150+ remote workers, including endpoint compliance checking and network-access-control policies.
  • Optimized VMware vSphere on SSD storage with automated resource allocation and dynamic load balancing, improving VM performance by 45% while reducing storage costs by 30%.
  • Architected an enterprise backup strategy using Veeam and Cohesity, achieving a 99.99% backup success rate, four-hour RPO, two-hour RTO, and quarterly disaster-recovery testing.
  • Negotiated vendor relationships and reduced annual domain costs by $15K through a Cloudflare migration with advanced DNS security, load balancing, and DDoS protection.
40+ servers modernized99.9% global uptime$500K security program87% faster deployments
02
2010 — NOW

Micro Consultants

Senior Network Engineer · Contract

Deliver technical consulting and managed services to 50+ SMB clients across healthcare, professional services, and manufacturing—designing infrastructure solutions, providing strategic IT guidance, and managing concurrent projects with 98% customer satisfaction.

  • Manage a portfolio of 50+ client engagements delivering Windows Server deployments, EMC storage implementations, network upgrades, and virtualization projects averaging $50K per engagement while meeting deadlines and budgets.
  • Design and administer Microsoft Hyper-V environments, including Hyper-V Replica between primary and disaster-recovery sites, replication health monitoring, planned and unplanned failover testing, reverse replication, recovery procedures, and documented RPO/RTO objectives.
  • Build highly available virtualization and business-continuity solutions using Hyper-V, VMware, Citrix XenServer, Veeam, Quest Rapid Recovery, clustering, off-site replication, image-level backups, and tested recovery runbooks.
  • Architect hybrid-cloud solutions for clients transitioning to Microsoft Azure and Microsoft 365, implementing identity federation to reduce infrastructure costs by 35% while improving continuity.
  • Deploy FSLogix profile management for Terminal Server clusters supporting 200+ concurrent remote desktop users, reducing sign-in times by 60% and improving the remote-user experience.
  • Implement Microsoft Defender for Office 365 Plan 2 with advanced threat protection, anti-phishing policies, automated investigation and response, and PowerShell automation using encrypted credential management.
  • Engineer PowerShell-based administration frameworks with graphical interfaces for Microsoft 365 user provisioning, license assignment, security-group management, reporting, and repeatable support operations.
  • Design cost-effective Ubuntu Server and KVM virtualization platforms hosting Windows workloads, with Samba file services and automated maintenance scripts that reduce licensing costs by 70%.
  • Deploy and centrally manage ESET Endpoint Security across 1,000+ endpoints, strengthening ransomware protection and helping clients meet cyber-insurance security requirements.
  • Provide ongoing strategic guidance covering infrastructure roadmaps, lifecycle planning, cybersecurity, vendor selection, documentation, budgeting, capacity, incident response, and technical escalation.
50+ client engagementsHyper-V Replica & DR1,000+ endpoints secured35% cloud cost reduction98% satisfaction60% faster logins
03
2009 — 2014

Atlantic Nexus

Senior Technical Support Specialist

Resolved complex connectivity and network hardware issues while translating technical systems into clear guidance for customers.

  • Provided advanced technical support for 10+ daily customer interactions, troubleshooting DSL connectivity, router configurations, and network hardware while achieving a 92% first-call resolution rate.
  • Translated complex networking protocols and configurations into clear instructions for non-technical customers, improving satisfaction scores by 25%.
92% first-call resolution25% satisfaction lift
Download full résumé (PDF) ↓

Tools change.
Ownership doesn’t.

Windows ServerActive DirectoryPowerShellBlueCat DDIFortiGateSonicWallCisco ASACiscoHyper-V ReplicaVMware vSphereCitrix XenServerScale ComputingKVMVeeamCohesityQuest Rapid RecoveryMicrosoft 365Exchange OnlineSharePointProofpointESETFSLogixSCCM / ClonezillaCloudflareDNS / DHCP / IPAMUbuntu / DebianWindows ServerActive DirectoryPowerShellBlueCat DDIFortiGateSonicWallCisco ASACiscoHyper-V ReplicaVMware vSphereCitrix XenServerScale ComputingKVMVeeamCohesityQuest Rapid RecoveryMicrosoft 365Exchange OnlineSharePointProofpointESETFSLogixSCCM / ClonezillaCloudflareDNS / DHCP / IPAMUbuntu / Debian
01

Infrastructure Platforms

Windows Server 2016–2025, Debian, Ubuntu, Scale Computing, Hyper-V, VMware, XenServer, KVM, physical and virtual server management.

02

DNS & Networking

BlueCat DDI, enterprise DNS architecture, DHCP, IPAM, split-brain DNS, reverse zones, conditional forwarders, TCP/IP, VLANs, switching, FortiGate, SonicWall, Cisco ASA, VPN, and WAN.

03

Systems & Operations

Active Directory, file and print services, performance tuning, capacity planning, monitoring, availability, incident management, PowerShell, API integration, and operational standardization.

04

Security & Compliance

Server hardening, patching, vulnerability remediation, access control, RBAC, endpoint security, email protection, compliance-driven infrastructure, and secure platform operations.

2016

Employee of the Year

DEUTZ Corporation

2023

Vendor of the Year

Compass Security

CRISIS MANAGEMENT

Protected a critical facility launch

Resolved a six-month access-point backorder threatening the Las Vegas facility launch by identifying an alternative supplier and enabling an on-time opening supporting $50M in annual power generation.

TRUSTED AUTHORITY

Corporation-wide infrastructure access

Granted global access to all corporate IT systems as a trusted infrastructure authority, reflecting senior leadership confidence in security, compliance, and operational judgment.

EDUCATION + CREDENTIALS

A.A.S. Network Services Technology · Broward University

Microsoft Certified Systems Engineer · CompTIA A+